Support
First flight, troubleshooting and help. Most questions are answered here; for the rest, write to us.
Installation
Step by step guides for PC, Android and iOS are on the Installation page.
For buyers
Support and updates are reserved for buyers. When you write to us, give the email address used for your Gumroad purchase.
First flight
Start from the Takeoff position for a ready to fly aircraft, or from Cold and Dark to run the full start up. Enter your weights and cost index on the MCDU INIT B page and your V speeds and flaps on PERF TAKE OFF: the takeoff trim is computed from the centre of gravity you enter. Watch the ECAM: if the configuration is wrong, it will tell you before you line up.
Troubleshooting
- The aircraft is not in the list (PC): check that the folder is exactly Documents\Aerofly FS 4\aircraft\a330 and contains a330.tmc.
- A livery is missing: liveries are chosen in the aircraft's livery menu; make sure you installed the latest version of the package.
- No engine sound after installation: restart the simulator once after installing.
- Updates: download the latest version from your Gumroad library and replace the a330 folder (PC) or the .tme file (mobile).
Contact
Write to us with your simulator version, edition (PC or mobile) and a short description. We answer every message.